Delivery & Returns Policy

 

Please note that all prices quoted on this website include VAT @ 20%.

 

For the most part, goods should normally be received by customers within 7 working days of us receiving an order; subject to availability. Average lead times should be less than this.  

 

Our P&P charges (added to your order at checkout) are as follows:

 

£1.19 handling charge per each order plus an additional 30 pence per each individual DVD and / or an additional £1.50 per each box-set.

EG: P&P cost for 1 DVD = £1.49, for 2 DVDs = £1.79, 3 DVDs = £2.09 etc, or P&P cost for 1 Box-Set = £2.69

 

These charges apply to deliveries within the UK only.

 

In the very unlikely event that customers receive damaged/faulty items, please return them to us for exchange.  Such items should be returned within 14 days of receipt with details of customer’s name, full address and reason for return. 

 

Please return to:

 

Russian Ballet Collection

Freepost

PO Box 2739

COLCHESTER

CO2 8BR